kirkey Terms and Conditions

1.1 Application of Terms

These terms and conditions ("Terms") define the relationship between kirkey and all its users. Any person who uses the kirkey website or services is considered to have fully accepted these Terms. These Terms are written in Bengali and apply to users in Bangladesh.

1.2 Scope of Services

kirkey is an online gaming and sports betting platform that offers casino games, slots, live casino, cricket betting, and other entertainment services. To use these services, a user must hold a registered account and comply with these Terms.

1.3 Order of Precedence

Any bonus offer or promotional terms from kirkey must be read together with these general Terms. In the event of a conflict, the general Terms take precedence unless a specific exception is stated.

2.1 Account Creation Requirements

To open an account on kirkey, you must register with accurate and truthful information. Each person may hold only one account. Creating multiple accounts is strictly prohibited, and if such a situation is detected, kirkey reserves the right to close all accounts.

2.2 Registration Information

The following information is required at the time of registration:

• Full name (as per national identity card)
• Valid mobile number (Bangladeshi)
• Date of birth (for age verification)
• Email address
• Preferred payment method

If you register with incorrect or false information, kirkey may close the account and freeze the stored balance at any time.

2.3 Login Security

It is your responsibility to keep your kirkey account password and login details completely confidential. You must not allow any third party to use your account. If you suspect unauthorised access to your account, contact the kirkey support team immediately.

3.1 Age Requirement

All kirkey services are for people aged 21 and above only. Providing a false date of birth at registration is strictly prohibited. kirkey may request a government-issued identity document for age verification at any time. If the age requirement is not met, the account will be permanently closed.

3.2 Identity Verification (KYC)

kirkey may verify your identity before processing a withdrawal. Any one of the following documents may be requested:

• National Identity Card (NID)
• Valid passport
• Driving licence

If identity verification is not completed, withdrawal processing may be delayed. kirkey keeps users' personal information secure and does not sell it to third parties.

4.1 Deposit Terms

The minimum deposit on kirkey is ৳100. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, and other major commercial banks). When making a deposit, you must use a payment account registered in your own name.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit, and must go to an account in the same name. Withdrawals can be made via: bKash, Nagad, Rocket, Upay, and bank transfer.

4.3 Failed Transactions

If a deposit or withdrawal fails for any reason, please notify the kirkey support team. kirkey will investigate each transaction responsibly and try to resolve it promptly.

5.1 Welcome Bonus

kirkey offers new members a 120% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,200 bonus for a total balance of ৳2,200; to withdraw the bonus portion, ৳1,200 × 25 = ৳30,000 in bets must be completed.

5.2 Other Promotions

kirkey regularly offers the following promotions:

• Weekly kirkey Reload Reward: 50% bonus on any deposit each week, up to ৳10,000 with 20x wagering.
• kirkey Friday Festival Bonus: 75% bonus on deposits every Friday and Saturday, up to ৳15,000 with 25x wagering.
• kirkey Cricket Mania Offer: 60% bonus on deposits for cricket event betting, up to ৳12,000 with 22x wagering.
• kirkey Birthday Gift: A reward of up to ৳2,000 during the registered birthday month, with 10x wagering.
• Refer a Friend kirkey Win: A reward of up to ৳3,000 when a referred friend makes their first deposit, with 15x wagering.

5.3 General Bonus Rules

Each bonus may be claimed only once. If bonus abuse, claiming the same bonus from multiple accounts, or any fraudulent activity is detected, kirkey reserves the right to cancel the bonus and suspend the account.

6.1 Betting Limits

kirkey sets minimum and maximum bet limits for each game and betting market. These limits are clearly stated on the relevant game or event page. kirkey reserves the right to change these limits as needed.

6.2 Cancelled and Void Bets

kirkey may cancel or declare a bet void in the following circumstances:

• Incorrect odds are displayed due to a technical error
• An event is postponed or cancelled
• A clear breach of betting rules is detected
• An unintended bet is recorded due to a system error

6.3 Cheating and Fraud

kirkey is committed to ensuring a fair gaming environment for all members. Using bots, automated software, or any other fraudulent methods may result in permanent account closure and forfeiture of balance.

6.4 Special Sports Betting Rules

kirkey's sports betting rules apply to betting on cricket (including BPL, IPL, and T20 World Cup), football, and other sports events. Odds on live betting during a match may change at any time.

7.1 Suspension by kirkey

kirkey may temporarily or permanently close an account for any of the following reasons:

• Breach of any clause of these Terms
• Registration with false information
• Operating multiple accounts
• Bonus abuse or fraudulent activity
• Suspicion of money laundering or any other illegal activity

7.2 User's Own Request for Account Closure

If you wish to close your account, you may contact kirkey via live chat or email. A request for self-exclusion or a cooling-off period can also be made in accordance with the Responsible Gaming Policy.

7.3 Remaining Balance

If an account is closed for reasons other than fraud or breach of these Terms, the valid balance in the account will be returned to the user.

kirkey uses SSL encryption and modern data protection technology to safeguard users' personal information. Details on how user data is collected, stored, and used can be found in kirkey's Privacy Policy.

8.1 Data Retention

kirkey retains necessary data for service improvement and security. Users' financial information is never sold to third parties. However, information may be provided to relevant authorities where required by law.

8.2 Cookie Policy

The kirkey website uses cookies to improve service quality. By using the site, you are considered to have consented to the use of cookies.

kirkey believes that gaming should be for entertainment, not as a source of income. We encourage our members to play responsibly. All services are for ages 21+ only.

9.1 Self-Limit Feature

kirkey allows users to set their own deposit limits, session time limits, and betting limits. Contact the kirkey support team for help using these tools.

9.2 Self-Exclusion

If you feel that gaming is getting out of control, you may request self-exclusion. More details on this are available on the kirkey Responsible Gaming page.

10.1 Service Interruptions

kirkey makes every effort to provide uninterrupted service. However, kirkey will not be liable if the service is temporarily disrupted due to technical issues, maintenance, or any other reason. In such situations, kirkey will take steps to restore the service as quickly as possible.

10.2 Third-Party Services

The game providers or payment providers whose services kirkey uses may have their own terms and conditions. kirkey is not directly responsible for any errors on the part of third parties.

10.3 Gaming Losses

Online betting and gaming carries financial risk. Each user is solely responsible for their own choices and decisions. kirkey never guarantees winnings and does not compensate for gaming losses.

kirkey reserves the right to change, amend, or update these Terms at any time. Members will be notified of any significant changes by email or through a notice on the site. Continued use of the site after any changes will be considered acceptance of the new terms.

For any questions about these Terms, you may find answers on the kirkey FAQ page or contact the support team directly.

12.1 Ways to Get Support

If you have any questions or complaints about these Terms or any kirkey service, our support team is available seven days a week, twenty-four hours a day. Support is available in both Bengali and English.

• Live Chat: You can start a live chat directly from any page of the site
• Email: [email protected]

12.2 Complaint Process

If you have a complaint, please let us know first via live chat. If the issue is not resolved, write the details by email. kirkey takes every complaint seriously and tries to resolve it as quickly as possible.